Durham Reviews

565 active reviews · 5.0★ average

All locations
Alicia Swan 5★
11-29-2025

Consumer Direct was incredibly helpful, responsive, polite, and efficient. From the quoting stage and answering all of our questions, to the personal text updates and smooth installation, the entire process was easy and stress-free. We would highly recommend their services.

Derek Fell 5★
11-27-2025

This was our 2nd time using Consumer Direct and we couldn't be happier. The price was extremely competitive, the windows are excellent quality and the installation was fantastic. From the process of getting a quote to paying my invoice, David and all of the staff I dealt with were very friendly and helpful. I would (and have) recommend Consumer Direct for all of your windows and doors!

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B A 5★
11-27-2025

First and foremost I wanted to buy local. This company is very friendly and very professional in explaining their product, showroom feel helped, cross section of door explanation helped, price is what really mattered. The amount of light entering the home is a pleasant surprise. The door looks amazing. Everyone needs a door that is reliable, safe, and built to last. The builder door lasted 28 years, this one should last the same if not longer. As usual we always wait too long before replacing things. Now onto the next project.

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Alexander Fullerton 5★
11-26-2025

I highly recommend Consumers Direct Windows and Doors for their exceptional installation service and top notch products. Their team was pleasant, efficient and left the site spotless.
They truly enhanced the look and quality of our home.

Alanna 5★
11-25-2025

We had excellent customer service with clear and consistent communication. Our job was large, and we were very happy with the attention to detail. Our installers were as clean and tidy as can be expected (we were able to have a dinner party the day they finished) and did an excellent job. We are very happy with our new windows and doors.

Kelly Nesbitt 4★
11-25-2025

Lorenzo D'Alessandro 5★
11-24-2025

Professional through the entire process from the quote to the install, explained the process. Competitive pricing and showed up every time they said they would. Very happy with my choice to use consumer direct!

marie stapleton 5★
11-23-2025

We have had a great experiences in both times we had them done.The gentleman that worked on them were most courteous. They even checked the job from last year to ensure they were good.Thank you.Will not add photos as I am not sure how to.

Jez Metcalfe 5★
11-20-2025

The new door installed by Consumer Direct is Delicious ! We love it ! So impressed with this company. From our first meeting with Rob who quoted us, to the installation guys and each contact in between. The quote was great, the installation happened right when they promised, and the door is silent and beautiful ! We could not be any happier. 10 out of 10 Consumer Direct !

Jez Metcalfe review photo for Durham
Pete H 5★
11-15-2025

Alex our installer did a fantastic job! I am VERY pleased with my new living room and dining room windows. Our home looks new and modern thanks to the people at Consumer Direct!