Working with the crew at Consumers Direct was an excellent experience! From the salesman Steve Morgan, the scheduler Mike, the office staff and the installation guys, everyone was professional and efficient! I would definitely do business with Consumers Direct again!
Durham Reviews
565 active reviews · 5.0★ average
My mom is very happy with her new window.
I had a very smooth project with Consumer Direct Windows & Doors. I would highly recommend.
Had the windows on the front side of my home installed by Consumer Direct Windows and Doors. I'm very happy with the installation and the curb appeal.
I just had numerous windows and doors installed by Consumer Direct Windows and Doors and i would like to say, if you are looking for an excellent product ( Stage Windows - triple pane), phenomenal install ,with fantastic sales and service and a fantastic warranty, then Consumer Direct is the place to go.
John Monteith in sales was a pleasure to deal with and there was NO pressure whatsoever.
After we chose our windows and doors, all had arrived on the scheduled date and Andrei and his team installed everything greater than my expectations and cleaned up so well, you would barely know that they were there.
Brittany and Nadia at the office was a pleasure to deal with any of my questions.
I would not hesitate to recommend this Team for any of your upcoming window and door projects.
Not only was their price cheaper than two other companies that had quoted but also ended up getting a far superior product and a better warranty in the process.
Cheers to the Whitby Consumer Direct Team for a job well done.
You dont see many companies these days go to such great lengths to ensure a customers concerns/demands.
I now personally know why your reviews and ratings are so high.
You deserve all the praise possible.
Thank you for a job well done.
Ron
Great product and excellent service all around - From sales to delivery and installation. Professional, friendly and reliable.
Overall very happy with the service and quality of the work. I had all the windows replaced on the 2nd floor with the other local window/door supplier in Oshawa last year, disappointed with their price as a returned client when I plan to replace the windows/doors on the 1st floor. David offered a better deal and better quality of windows than the other. Very smooth conversation with David, and I appreciate him and Consumer Direct being flexible with the payment, and even made some changes for me after we signed the contract.
Outstanding service from beginning to end. I received high-quality 3-pane windows at a great price, and the craftsmanship is clear. The installation team was efficient, professional, and respectful of my home—leaving everything clean and tidy. Overall, I’m very pleased with the fast, smooth, and reliable experience.
I had a fantastic experience with Consumer Direct Windows. From the initial consultation to the final installation, the team was professional, knowledgeable, and easy to work with. The quality of the windows is top-notch — you can really feel the difference in insulation and noise reduction. They were also very respectful of my time and space, completing the work efficiently and leaving everything clean. Highly recommend if you’re looking for great value and excellent customer service!
They were on time and called prior to attending to make sure I was awake as I told them I was a shift worker. The work was completed quickly and the end result was perfect. They also left the space as clean as when they arrived.