Durham Reviews

565 active reviews · 5.0★ average

All locations
Raymon Ahmed 5★
06-15-2025

I was impressed with the commitments of this company. They installed my three widows in a professional way and within 3 weeks from measurment day to the final installation. I will have the rest of my windows installed with them in future.

eugene paul rymdzionek 5★
06-14-2025

My consumers direct windows and doors experience was very good all around.They have a 5 star review which sets the bar high and at the same time a level of comfort that the whole process from start to finish will be terrific.I would say that high standard was met almost naturally which says a lot about all those involved from sales to measuring to customer contact and billing and of course the installers.A well run business that is in fact deserving of the highest rating.I would recommend this company to my friends.

Karrie 5★
06-14-2025

Excellent experience with Consumer Direct Windows & Doors and would HIGHLY RECOMMEND them to anyone looking for great quality windows, doors and superior installation at a reasonable price. Install crew were respectful of our home, cleaned up regularly during, and at the end of the installation. Alex and his crew made certain that each of our 10 windows and 1 patio door were perfectly installed and professionally finished with trim and caulking all around. The job went very smoothly over 2 days and they even ensured the driveway was completely cleaned up with no nails or screws left behind.
An excellent experience!!

Ryan Marsh 5★
06-13-2025

Great price for the windows with no hassle. They delivered a great service. Professional installers. Overall great experience!

Alison Wonderland 5★
06-13-2025

Love our new patio door from Consumer Direct Windows and Doors. The salesperson was fantastic - zero pressure, and worked with us to achieve the price point we were looking for. The door was custom made for our house, and was ready in about 6 weeks. Installation was smooth. Highly recommend this company.

Cam 5★
06-13-2025

I recently had new windows installed from Consumer Direct and am happy with the entire process. During my initial consultation with David, he helped helped me choose the best products for my home, and even outlined existing rebates.

The installers were hard-working and professional. As a result
the windows look great and function perfectly.

Overall, I’m extremely satisfied and would highly recommend this service to anyone considering window replacement or installation.

Amy Buchanan 5★
06-02-2025

Consumer direct did my house a few years ago. We have recently decided to do a bathroom renovation and needed an encasement window. It was a rush order and it was installed within five weeks. My Reno guys will be building the shower right around the window so they will be tiling it right up. Thank you Consumers Direct for always proving excellent service!

Amy Buchanan review photo for Durham
Rebecca Lauzon 5★
06-01-2025

We recently had all of our windows replaced by Direct Windows and Doors, and the experience was nothing short of exceptional from start to finish.

From the initial consultation to the final installation, the team was professional, punctual, and incredibly knowledgeable. They took the time to understand exactly what we needed and offered great advice on the best options for our home. Their product range is impressive, and the quality of the windows exceeded our expectations.

On installation day, the personable two person crew arrived right on time and worked efficiently, with great attention to detail. They treated our home with care, keeping everything clean and tidy throughout the process. The installation was completed faster than we anticipated, and the craftsmanship was outstanding.

Not only do the new windows look fantastic, but we've already noticed improvements in both sound insulation and energy efficiency. It’s made a huge difference in the comfort of our home.

We couldn’t be happier with the results and highly recommend Direct Windows and Doors to anyone looking for quality products and top-tier service. Thank you for a job incredibly well done!

Chris Meester 5★
06-01-2025

Happy with our new window and doors, David was great at explaining each step of the process and was always available if we had any questions.

Inmee Lee 5★
06-01-2025

Very impressed with the quality of service from the quote process to the amazing install team (thank you again Kevin and crew)! Other companies were pretty dismissive and disorganized when requesting quotes. CD's consultants were always on time and communicative through the whole process. Questions answered thoroughly
and with care. Even followup appointments for measurements were right on time and very respectful of our space. Install was just one day for two patio doors and we could not be happier with how they look and perform. Very happy with our entire experience and highly recommend CD for patio doors!