Great job beginning to end
Durham Reviews
565 active reviews · 5.0★ average
We are are first time customers with Consumer Direct Window. Jerry was our sales rep and did our estimate. He was very courteous and helpful to our needs. He's very knowledgeable and gave us various quotes based on colour and style. We recently had 1 bay window, 7 windows and 1 patio door replaced. We got other quotes and Consumers Direct gave us the best quote with triple paned windows. Jerry helped us out with regards to the energy rebate.
As for the installation, they did an amazing job both inside and outside! They finished installation in one day with a 2nd day needed for caulk. Installers were professional and cleaned up well. We are happy that we chose Consumer Direct Windows!
Its our first time customer with Consumer Direct Windows and Doors. We have a great customer service experience and installation of our Window. All employees who made the quoation, measurements and installation were friendly and very professional. I love how the window looks and the measurement were very accurate. They also made sure that everything including framing looks good and intact. Their employees provided attention to detail, listened to what we wanted and needed, made a sound recommendations. They also cleaned up after all the work has been done. We are very satisfied customer and are looking forward to doing continued business with Consumer Direct Windows and Doors due to their high quality product line, and customer service.
Love my new window. Easy to open easy to clean. Installers were great showed how to open so I could clean and when they finished installing windows cleaned them before they left .
The company is very professional. This is the first time I've worked with a white-owned company. I would recommend them.
My husband and I were looking to replace the windows in our 60+ home. When we shopped around we found that many companies were either unreasonably priced or trying to push products we didn’t need. This is until we found Consumers Direct Windows & Doors. From the initial consultation to the installation of our windows, Consumers Direct offered professional services and excellent quality at a competitive price. We had our windows installed in January and have seen improvements in our energy bills ever since. We will definitely hire them again to replace our doors.
If you are looking to replace your windows or doors, Consumers Direct Windows & Doors is the way to go.
Consumer Direct Windows & Doors was the solution to our problem with the drafts and noise in our windows. David Greenberg provided us with the samples of Energy star’s Most Efficient Windows and helped us in the selection process in his presentation. The price was reasonable and the timing of the installation was set to our expectation. The installers were friendly, courteous, highly efficient and thorough. We are delighted about the functionality of the new windows. The new windows gave my house a wonderful makeover.
We had 4-5 different come in for quotes and CD was by far the cheapest. They also brought in a sample window splice so you could see the difference between single and triple panel windows. The staff was always readily available to answer questions and they were able to install my windows months before other companies could.
When the install guys came they were professional and cleaned up after themselves completely. I cannot recommended Consumer’s Direct enough!
We were very impressed by the professionalism and quality of the service that we received using Consumer Direct Windows and Doors.
David was our salesperson, he was very knowledgeable about the product and was able to answer all my questions. He provided us with a detailed quote, and different options that matched our budget. The installation was great, we were very impressed with the installers who were respectful in our home and completed the install with great care and precision in the finishes - and my husband is VERY picky!
Great experience overall, we would highly recommend this company!