Durham Reviews

565 active reviews · 5.0★ average

All locations
JamesG 5000 5★
02-24-2026

Great experience with Consumers getting my new front door and bay window installed. Looks great and everything was done professionally. Would work with them again in the future.

leroy mcpherson 5★
02-24-2026

Choosing consumers Direct to replace my windows was a great decision I'm so please with the job they have done thank you consumers Direct for a job well done.

Leo Richard 5★
02-23-2026

We had consumer direct replace 2 triple pane windows in our bedroom and I was very happy with their service. They completed the job in around 4 hours and cleaned up great afterwards. The workers were friendly and did good work. I’d use this company again for future window replacements.

sheshe deri 5★
02-20-2026

My basement windows look very good and has kept the cold air out and hot air in. Thank you Consumer Direct Windows & Doors for a wonderful job. I will definitely contact you again for more windows and doors replacement!

Tracy Weber 5★
01-27-2026

Awesome replacement of 5 windows, prep, replacement and clean up. Highly recommend and will call again when in need of doors. I will definitely be a repeat customer when needed.

Cheryl McGuffin 5★
01-25-2026

Excellent, positive experience from the sales phase to installation! They were clear with their pricing and were very professional in all communications. The installers made sure to show me how the moving part on the windows worked (screen, etc) so I know for future!
Overall Consumer Direct Windows and Doors is a 10/10 for price, personnel and product! They left the place clean when finished and the end product and installation are beautiful! Would suggest them to anyone! You will be in good hands! Thanks again!

Brad Harden 5★
01-23-2026

The company was very professional from the time I asked for a quote, throughout the quoting process, setting expectations and then of course the work that was completed. No brainer to use them again.

Ida McKnight 5★
01-23-2026

We recently had new windows and a front entrance door replaced by Consumer Direct Windows and doors. We are totally impressed with their customer service, price, quality and expert installation. Wouldn’t hesitate to have them supply more windows in the future!

Ida McKnight review photo for Durham
Mark Litva 5★
01-22-2026

We recently had six windows replaced by Consumers Direct Windows Doors. They are high quality and have greatly improved the appearance of our home inside and out. Everyone we came into contact with was extremely helpful, honest and transparent. The time frame and process was clearly and confidently described and followed by all representatives of the company. I would not hesitant to recommend Consumers Direct to anyone including my family members. Thanks to the entire team for ensuring a great experience.

Alex Palvai 5★
01-20-2026

A very positive experience from the time I met Jerry, Cipro till the execution of work by Sergei. I was able to implement not just what I wanted but also I could realise the outcome of design in certain key areas (Kitchen and Bathroom where we have to flush Window trim to tile and counter top). I got the best estimate, best service over all. Implementation team took care to ensure flooring, kitchen and bathrooms were protected before executing work.

Attaching samples of work done in key areas.

Alex Palvai review photo for Durham Alex Palvai review photo for Durham